Design that people actually use
Your product works, but users get lost, support fills up with tickets, and new features go unnoticed. We design flows before screens, with designers who sit next to the engineers building the system.
Book a UX auditTools we design and build with
Six steps, one team
A design process that ends in software in production, because the people who design it sit with the people who build it.
Research and diagnosis
We watch real users work with your product, dig into support tickets and session data, and map where the friction actually is.
Architecture and flows
We fix how people move through the system before drawing a single screen: navigation, naming, and complete task flows.
Wireframes and prototype
Low-fidelity wireframes become a navigable prototype you can click through and put in front of users.
Visual design and system
The validated flows get their final look, built as a design system: components, tokens, states, and rules your team can maintain.
Integrated handoff
Designers hand specs and tokens directly to the engineers: same team, same sprint. They stay through implementation and review what ships.
Validation and adjustment
We test the live product with users, compare against the baseline metrics, and adjust what the data says needs adjusting.
What's included
Everything a design engagement covers, from the first audit to documentation your team keeps alive.
Initial UX audit
We review your current product against real usage data and deliver a prioritized list of friction points. You keep it even if we go no further.
User research
Interviews and observation sessions with the people who actually use your product, whether internal teams or customers.
Information architecture
Navigation, naming, and hierarchy restructured so users find things without training.
Navigable prototype
A clickable prototype you can put in front of users and stakeholders before writing a line of code.
Design system
Reusable components with states, variants, and documented rules, so your team can extend it without us.
Visual design
Typography, color, and layout that respect your brand and hold up across the entire product, screen by screen.
Accessibility
Contrast, keyboard navigation, and screen reader support from the wireframe stage, aligned with WCAG.
Usability testing
Task-based tests with real users, before and after changes, so decisions rest on observed behavior.
Dev-ready handoff
Specs, tokens, and measurements delivered directly to the engineers on the same team. No PDF thrown over a wall.
Responsive design
Every flow designed for desktop and mobile from the start, with breakpoints defined and edge cases covered.
AI interface patterns
Chat, copilots, and assisted flows designed with trust patterns: uncertainty states, cited sources, and clear ways out.
Living documentation
Guidelines your team can maintain: when to use each component, how to add new ones, and what to avoid.
What good design moves
Design is measurable. These are the numbers we baseline before starting and track after launch.
More new users reach the moment where your product proves its value, without needing a call from your team.
When the interface answers questions before users ask them, ticket volume drops and your team gets hours back.
Fewer abandoned forms and checkouts. Every step we remove gets measured against the funnel.
Frequent operations take fewer clicks and less thinking. In internal tools, that's paid staff hours recovered.
We also design how each feature gets discovered, so what got built doesn't sit unused.
A product people understand keeps getting opened. Friction is a silent churn driver, and it's fixable.
Who this is for
Good design takes commitment from both sides. This is where we do our best work.
- B2B or internal products with real friction: users who get lost, onboarding that needs hand-holding, support carrying the weight.
- Teams that will build what gets designed, with our engineers or with yours working alongside our designers.
- Founders and product owners who value clear flows over visual trends.
- Anyone looking for a quick coat of paint on an interface with deeper problems.
- Projects chasing design awards or the aesthetic of the month.
- Companies with no team and no plan to implement what gets designed.
Straight answers about how we design
Mostly on existing products. Redesigning a system already in production, with real users and real data, is our most common engagement: the usage history tells us exactly where to act. We design new products too; either way, we start with research.
The initial audit takes a few weeks. A full redesign of a mid-size product usually lands between two and three months, depending on scope. After the audit you get a firm estimate.
We set a baseline before touching anything: activation, time on task, ticket volume, conversion at key steps. After launch we measure again. If the numbers don't move, the design didn't work; that's the standard we hold ourselves to.
A design system: components with states and variants, tokens, and usage rules. When our engineers build the product, it also ships as coded components. Loose screens go stale with the first new feature.
Yes, and we push for it. Interviews and task-based tests with the people who use the product. If access is limited, we start from support tickets, session data, and internal users, and plan direct research as soon as it's viable.
Our designers work inside the development cycle: they join planning, deliver specs and tokens per feature, and review the implementation before release. If Flux Nebula builds the product, designers and engineers are the same team.
Yes. Chat, copilots, and assisted flows have patterns of their own: showing uncertainty, citing sources, letting the user verify and correct. An AI feature without those patterns loses user trust fast, no matter how good the model is.
Figma for design and prototyping, tokens exported straight to code, and test sessions recorded for the whole team. The tool matters less than the rule behind it: everything we produce has to survive contact with development.
Your product already works. Now make it obvious.
Send us a link or a screen recording. We'll tell you where your users are getting stuck and what it would take to fix it.
Book a call